The Tracked Activities Framework replaces the old Working with Activities framework.
Ownership of a Tracked Activity
A Tracked Activity can be added to a Case or Actor. A general Tracked Activity can contain information about any context and any Datanode Type.
A special Wish Match Tracked Activity can be handled, that have more advanced features to support customer communication in regards to Wishes and Case matches.
More Tracked Activities added regularly
New types of Tracked Activities are added to the system regularly to support the demand for detailed activity tracking on Actors and Cases.
Currently supported Tracked Activities
| Type | Namespace |
|---|---|
| An Actor is referenced an ActorRole on a Case that is defined as a Primary Role | dk.realequity.trackedactivity.actorrole.offer.primary |
| A Favorite have been updated | dk.realequity.trackedactivity.favorite.updated |
| A Wish have been updated | dk.realequity.trackedactivity.wish.updated |
| Phone number created on Actor | dk.realequity.trackedactivity.actor.contactinfo.phone.created |
| Phone number updated on Actor | dk.realequity.trackedactivity.actor.contactinfo.phone.updated |
| A Wish have been created or updated to allow personal contact | dk.realequity.trackedactivity.wish.allowcontactenabled |
| Social media information created on Actor | dk.realequity.trackedactivity.actor.contactinfo.socialmedia.created |
| A Wish have been deleted | dk.realequity.trackedactivity.wish.deleted |
| A Wish have been added | dk.realequity.trackedactivity.wish.added |
| Adresse information deleted on Actor | dk.realequity.trackedactivity.actor.contactinfo.address.deleted |
| Email information created on Actor | dk.realequity.trackedactivity.actor.contactinfo.email.created |
| SoMe information deleted on Actor | dk.realequity.trackedactivity.actor.contactinfo.socialmedia.deleted |
| Address information created on Actor | dk.realequity.trackedactivity.actor.contactinfo.address.created |
| Favorite deleted | dk.realequity.trackedactivity.favorite.deleted |
| Files received from user regarding Case | dk.realequity.trackedactivity.message.request.filesfromsender |
| Favorite added | dk.realequity.trackedactivity.favorite.added |
| State changed on Actor Role | dk.realequity.trackedactivity.actorrole.state.changed |
| Email information deleted on Actor | dk.realequity.trackedactivity.actor.contactinfo.email.deleted |
| Actor Role deleted | dk.realequity.trackedactivity.actorrole.deleted |
| Actor Role added | dk.realequity.trackedactivity.actorrole.added |
| Comment added on Actor Role | dk.realequity.trackedactivity.actorrole.comment.added |
| Actor have more than 3 logins within the last 7 days | dk.realequity.trackedactivity.actor.login.activity.high |
| An actor reference have been added to an Actor Role | dk.realequity.trackedactivity.actorrole.actor.attached |
| The actor was created automatically during login flow | dk.realequity.trackedactivity.actor.created.automatically |
| Actor name updated | dk.realequity.trackedactivity.actor.contactinfo.name.updated |
| The Actor have been logged in within the last 30 days | dk.realequity.trackedactivity.actor.login.activity.medium |
| Actor logged in successfully | dk.realequity.trackedactivity.actor.login.succeeded |
| The actor was created manually by an user | dk.realequity.trackedactivity.actor.created.manually |
| The Wish was updated to not allow personal contact | dk.realequity.trackedactivity.wish.allowcontactdisabled |